What's with car salesmen?
#1
What's with car salesmen?
Yesterday I had my WRX in for service and while I was waiting for my courtesy ride I took a walk around the showroom to see if there was an STI (was not). Some salesman approached me, asked if he coud help and I said do you have an STI on site.
His response; "What's that?"
I could do his job better than him.
His response; "What's that?"
I could do his job better than him.
#6
Registered User
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Joined: Nov 2002
Posts: 18,369
From: Reno, NV
Car Info: 1993/2000/2001 GF4 mostly red
Salesmen never have and never will be very knowledgable about cars. That's not their job- their job is to make you make the decision to buy. That's why I sucked at it- I knew all about the cars I was selling (Nissans, and sometimes Dodge products as we were a 2-line store) but I sucked at talking people into the decision to buy. They left happy, informed customers, who didn't have a new car.
#7
Yeah, I've run into this before.
But this guy works for Subaru who sells one of the hottest cars on the market and he says "What's that"?
He later was telling me how cool his minivan was.
When I bought my Si from Honda the salesman at least knew they were hot sellers.
But this guy works for Subaru who sells one of the hottest cars on the market and he says "What's that"?
He later was telling me how cool his minivan was.
When I bought my Si from Honda the salesman at least knew they were hot sellers.
#8
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Joined: Mar 2003
Posts: 660
From: PA
Car Info: TXS tbe, perrin goodies, v7 sti struts...bla bla bla lots of stuff!
Salesman:
"Thats your yellow car parked in the lot over there"
Me: "Yep, that's my WRX, just bought it off you 2 months ago"
Salesman:
"Awesome! You going to do the "Fast and the Furious" with it.."
Me: "Uhhhh. what?"
Salesman:
"Are you going to get like an exhaust for it"
Me: "Oh... yea, (chuckle chuckle)
Salesman:
"What about a turbo, that would make your car awesome"
Me: "The car come STOCK with a turbo"
Salesman:
"Oh, that's right... yea...
Me: "If, you are selling these cars, why do you know NOTHING about them?" Then I walked out after that..
Pretty sad.
I understand that you won't know EVERYTHING about the stuff you are selling, but **** man.. come on! I am in retail and if I talked to you like these salespeople talked to me or from what I overheard while listening to them, then NO ONE would by anything off me...
It's pretty simple to sell, infact easy to me..
1. KNOW what you are selling.
2. Ask lifestyle qeuestions so you know what their needs are.
3. Recommend the propper product for the needs that they have told you.
4. Tell them the accessories that they need with that product.
5. Ask for the sale.
Pretty easy stuff... as long as you build repor (SP?) you can sell mostly anything.... lol :-)
-Nigel
"Thats your yellow car parked in the lot over there"
Me: "Yep, that's my WRX, just bought it off you 2 months ago"
Salesman:
"Awesome! You going to do the "Fast and the Furious" with it.."
Me: "Uhhhh. what?"
Salesman:
"Are you going to get like an exhaust for it"
Me: "Oh... yea, (chuckle chuckle)
Salesman:
"What about a turbo, that would make your car awesome"
Me: "The car come STOCK with a turbo"
Salesman:
"Oh, that's right... yea...
Me: "If, you are selling these cars, why do you know NOTHING about them?" Then I walked out after that..
Pretty sad.
I understand that you won't know EVERYTHING about the stuff you are selling, but **** man.. come on! I am in retail and if I talked to you like these salespeople talked to me or from what I overheard while listening to them, then NO ONE would by anything off me...
It's pretty simple to sell, infact easy to me..
1. KNOW what you are selling.
2. Ask lifestyle qeuestions so you know what their needs are.
3. Recommend the propper product for the needs that they have told you.
4. Tell them the accessories that they need with that product.
5. Ask for the sale.
Pretty easy stuff... as long as you build repor (SP?) you can sell mostly anything.... lol :-)
-Nigel
Last edited by NewShockerGuy; 09-26-2003 at 11:49 PM.
#9
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Joined: Apr 2003
Posts: 643
From: OAHU
Car Info: Subaru, Hummer, Cadillac, Buick, GMC, Previously Owned Vehicles
Your probly correct in saying that most sales persons are entry level idiots.
But its not very nice to hit a man when their down in life. Maybe some can learn a thing or two someday. Lets just think though for a sec. these maybe the sales people you can see to give you your next great deal. I mean considering their so dense. he he he.
So how many time have you gone to Mc Donalds and the cashiers says something like. Aloha, welocme to Mc Donalds! May I have your order please?
Understanding you have been going to Mc Donalds for years with the same menu in front of your face your answer is,
" uuhhh, lets see now... hmm... could I have a few moments please".... and ther thinking... what an .....IDIOT. just having a little fun.
But its not very nice to hit a man when their down in life. Maybe some can learn a thing or two someday. Lets just think though for a sec. these maybe the sales people you can see to give you your next great deal. I mean considering their so dense. he he he.
So how many time have you gone to Mc Donalds and the cashiers says something like. Aloha, welocme to Mc Donalds! May I have your order please?
Understanding you have been going to Mc Donalds for years with the same menu in front of your face your answer is,
" uuhhh, lets see now... hmm... could I have a few moments please".... and ther thinking... what an .....IDIOT. just having a little fun.
Last edited by ElNino; 05-05-2004 at 01:47 PM.
#12
Registered User
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Joined: Oct 2003
Posts: 7,783
From: rightBehindYou, HI
Car Info: 1973 Huevo Ranchero
for the record.
i am in sales/finance.
i sell subarus.
i was raised on subarus- brat, dl wagon, and gl
i am not a stupid ill-educated salesperson.
i own two subarus.
i have a 2003 wrx wagon and a 2004 wrx sti.
although not a mechanic that is ase certified i take pride as being a student of the technology.
i have learned a lot in i-club in terms of techie stuff.
i don't claim to know it all.
but i do claim to love subarus
and i also love to sell them as well
i prefer to sell using zig ziglars philosophy- "the more people you help in life the better off you will be..." zig ziglar is one of the most acclaimed car saleman in history.
for the record....
i am not your average joe blow idiotic saleman.
i take pride in being a student of what i drive and what i sell
and how i sell it.
end of sermon
das jus me
aloha
greg
i am in sales/finance.
i sell subarus.
i was raised on subarus- brat, dl wagon, and gl
i am not a stupid ill-educated salesperson.
i own two subarus.
i have a 2003 wrx wagon and a 2004 wrx sti.
although not a mechanic that is ase certified i take pride as being a student of the technology.
i have learned a lot in i-club in terms of techie stuff.
i don't claim to know it all.
but i do claim to love subarus
and i also love to sell them as well
i prefer to sell using zig ziglars philosophy- "the more people you help in life the better off you will be..." zig ziglar is one of the most acclaimed car saleman in history.
for the record....
i am not your average joe blow idiotic saleman.
i take pride in being a student of what i drive and what i sell
and how i sell it.
end of sermon
das jus me
aloha
greg
#13
Guest
Posts: n/a
To further that last thought, I too sell Subies. With as technical as the car is compared to most other prducts on the market, Subaru takes great pains to educate their sales reps. Subaru buyers are among the most educated consumers out there, and in order to be in any assistance to you, many subaru reps spend hours a day fine tuning their product knowledge. such blanket statements and insults to the intelligence of a group of people is in itself, VERY uninfored and ignorant.
#14
Guest
Posts: n/a
i would agree,
the majority of car salesman these days no nothing about the vehicles that stand behind for their pay...they should recieve better training before they get out on in the showroom and look like idiots. a salesman with no knowledge of what he sells is a big turnoff, u should immedietly leave the dealership.
the majority of car salesman these days no nothing about the vehicles that stand behind for their pay...they should recieve better training before they get out on in the showroom and look like idiots. a salesman with no knowledge of what he sells is a big turnoff, u should immedietly leave the dealership.
#15
Guest
Posts: n/a
Originally Posted by gdogg
for the record.
i am in sales/finance.
i sell subarus.
i was raised on subarus- brat, dl wagon, and gl
i am not a stupid ill-educated salesperson.
i own two subarus.
i have a 2003 wrx wagon and a 2004 wrx sti.
although not a mechanic that is ase certified i take pride as being a student of the technology.
i have learned a lot in i-club in terms of techie stuff.
i don't claim to know it all.
but i do claim to love subarus
and i also love to sell them as well
i prefer to sell using zig ziglars philosophy- "the more people you help in life the better off you will be..." zig ziglar is one of the most acclaimed car saleman in history.
for the record....
i am not your average joe blow idiotic saleman.
i take pride in being a student of what i drive and what i sell
and how i sell it.
end of sermon
das jus me
aloha
greg
i am in sales/finance.
i sell subarus.
i was raised on subarus- brat, dl wagon, and gl
i am not a stupid ill-educated salesperson.
i own two subarus.
i have a 2003 wrx wagon and a 2004 wrx sti.
although not a mechanic that is ase certified i take pride as being a student of the technology.
i have learned a lot in i-club in terms of techie stuff.
i don't claim to know it all.
but i do claim to love subarus
and i also love to sell them as well
i prefer to sell using zig ziglars philosophy- "the more people you help in life the better off you will be..." zig ziglar is one of the most acclaimed car saleman in history.
for the record....
i am not your average joe blow idiotic saleman.
i take pride in being a student of what i drive and what i sell
and how i sell it.
end of sermon
das jus me
aloha
greg
Salesman: So interested in the SRT-4 huh?
Me: Yea nice car.
Salesman: Yea comes with a turbo charged 2.0 with DOHC.
Me: Yea thats nice, but I thought it was a 2.4 DOHC engine.
Salesman: Nope 2.0, i'll pop the hood.
Me: wait for almost 5 minutes for him to figure out the hood.
Salesman: (Finally opens the hood) Hmm guess you were right its a 2.4.
Me: Yea, when you find out more about the car come find me i'll be over looking at the Mitsubishi dealer at the Eclipse GT's.