Shady dealer (Subaru of Schaumburg IL) trying to pull a fast one.
03-30-2004 | 04:34 PM
#1
Guest
Posts: n/a
Shady Subaru dealer trying to pull a fast one.
Blah blah blah...lets put the rivalry to the side and band together as Suby enthusiest. This next story is pretty frightening cuz it can happen to you. 
http://forums.nasioc.com/forums/show...hreadid=528788
Well,
A buddy of mine was interested in test driving a Subaru Baja Turbo. We ended up going to SOS after work last week only to see that they did not have one that was a 5 speed. The salesperson said that they could trade with another dealer and bring in a Baja from another dealership. They said that in order to do this my friend had to sign a document stating interest in this vehicle. No sale was implied. Both I and another co-wrorker were present and can testify to this. The vehicle was brought into the dealership this week and he got his test drive. He wasn't pleased with the vehicle (not so much with the performance but rather his feet getting stuck on the clutch pedal and the surrounding shroud). Upon completion of the test drive, the salesperson instructed him to move the car outside of their property because he could not park it where it was. In doing so the salesperson said that he took delivery on it and is now being forced to purchase it. This sounds VERY shady and I am furious ANY dealer would do such an act to make a sale. Its safe to say that he will be getting a lawyer to fight this. I think he has a good case in that he was instructed to park the vehicle and did not do it under his own power. This is truely dispicable.
I wold like to ask:
What are the chances that he can win?
What is the phone # of the regional Subaru office where he can make his claim against this dealership?
In closing I would say that Subaru of Schaumburg sucks major Richard and I will NEVER do business with them again...
A buddy of mine was interested in test driving a Subaru Baja Turbo. We ended up going to SOS after work last week only to see that they did not have one that was a 5 speed. The salesperson said that they could trade with another dealer and bring in a Baja from another dealership. They said that in order to do this my friend had to sign a document stating interest in this vehicle. No sale was implied. Both I and another co-wrorker were present and can testify to this. The vehicle was brought into the dealership this week and he got his test drive. He wasn't pleased with the vehicle (not so much with the performance but rather his feet getting stuck on the clutch pedal and the surrounding shroud). Upon completion of the test drive, the salesperson instructed him to move the car outside of their property because he could not park it where it was. In doing so the salesperson said that he took delivery on it and is now being forced to purchase it. This sounds VERY shady and I am furious ANY dealer would do such an act to make a sale. Its safe to say that he will be getting a lawyer to fight this. I think he has a good case in that he was instructed to park the vehicle and did not do it under his own power. This is truely dispicable.
I wold like to ask:
What are the chances that he can win?
What is the phone # of the regional Subaru office where he can make his claim against this dealership?
In closing I would say that Subaru of Schaumburg sucks major Richard and I will NEVER do business with them again...
http://forums.nasioc.com/forums/show...hreadid=528788
03-30-2004 | 06:21 PM
#8
Registered User
iTrader: (38)
Joined: Oct 2003
Posts: 7,783
From: rightBehindYou, HI
Car Info: 1973 Huevo Ranchero
just exactly what type of documents were signed? did u sit down in an "office" and sign a series of legal paperworks stating that you were buying the car? how was this deal to be funded? financing, cash? . was there a deposit made on the car?
either way it is shady and very misleading. that whole "taking delivery" stuff is only valid AFTER ALL the paperwork has been signed
BUT make sure that the paerwork(if any) is clearly understood on YOUR end!
if u guys have questions about the whole process u can
contact me at anytime
greg@kaneohesubaru.com
aloha,
greg
either way it is shady and very misleading. that whole "taking delivery" stuff is only valid AFTER ALL the paperwork has been signed
BUT make sure that the paerwork(if any) is clearly understood on YOUR end!
if u guys have questions about the whole process u can
contact me at anytime
greg@kaneohesubaru.com
aloha,
greg
03-31-2004 | 01:28 AM
#9
Guest
Posts: n/a
I have a story kind of the same, when i broke my tranny it was towed to single springs then i had it towed to Senator he had me wright my name on this paper and what was wrong with it and sign that was it . They told me they were not going to fix it, ok went down to tow it to MPJ and they say there is a fee before they can release my car, for inspection, I brought the car with the tranny arady out and case opened they didnt do a damn thing. he showed me the paper i signed and u can see where he wrote the fee after i signed it was photo copied, I *****d and *****d till it was like 40 bucks. If i wasnt over 18 i would have Punched that **** jocky in the face.
-Adam
-Adam
04-02-2004 | 01:53 PM
#10
Guest
Posts: n/a
Cliff notes for the A.D.D. in you. 
Hi again, Dan here with an update on what happened:
So I went to see a lawyer Friday afternoon (leaving work an hour and half early and costing me $250 in consultation fees). After hearing my what happened he looked over the paperwork that I signed. Since the vehicle was not at the dealership at the time there was no vin number or properly filled out mileage statement. By technicallity all of the paperwork was invalid, they could still fight this though. Another thing that I signed was a waiver that in the event of suit and that the suit must be decided by Cook County Arbitration. This Arbitration costs $2k for either parties to file suit...I really hope that the cost to ship the Baja from Carolina is less than 2k. My lawyer sent a letter to the dealership explaining the discrepancies in the paperwork and the deceptive practices that they used to enforce it. He recommended that they drop this and send remaining documents to me crossed out and voided with the manager's signature. I really hope this will end the situation.
After reading the rest of the post I was a little hesitant to respond since a Salesman was involved with this post but I figured that the help to anyone unsuspecting out there was worth the risk. Now, I never intended to screw SOS on this deal, I did want to purchase the vehicle...before I test drove it. I realise that there was a lot of effort to get this vehicle to Chicago and I appreciated that. I was initialy concerned with the braking qualities of the vehicle since I had "problems" with the braking of a certain Forrester XT (right Mr. Freeze?). The brakes were fine on the Baja but the clutch issue was too much to deal with. My point is: Do not sign anything unless you know what you intend to get and how much you are paying for it. That was my fault and I take responsibility ($250 worth) for it. By the way, in Illinois buyers remorse only pertains to property and work done to it. If you really take delivery of a motor vehicle you are stuck with it.
I personally will not go near this dealership again. Since the manager was involved directly with this situation I will not recommend anyone to this dealer. I am sorry but when a salesman states that I am not obligated to buy that should hold true to the end. To have to pull "shady" practices of forcefull taking delivery to recoup shipment costs or the loss due to trading a "premium" (STi) vehicle is wrong.
My thanks to all of you who helped me out and provided me their support and advice. Mr Freeze,, I owe you a beer or two...or three. This has not sullied my interest in Subaru as a company, but only made me wiser in dealing with salesman.
So I went to see a lawyer Friday afternoon (leaving work an hour and half early and costing me $250 in consultation fees). After hearing my what happened he looked over the paperwork that I signed. Since the vehicle was not at the dealership at the time there was no vin number or properly filled out mileage statement. By technicallity all of the paperwork was invalid, they could still fight this though. Another thing that I signed was a waiver that in the event of suit and that the suit must be decided by Cook County Arbitration. This Arbitration costs $2k for either parties to file suit...I really hope that the cost to ship the Baja from Carolina is less than 2k. My lawyer sent a letter to the dealership explaining the discrepancies in the paperwork and the deceptive practices that they used to enforce it. He recommended that they drop this and send remaining documents to me crossed out and voided with the manager's signature. I really hope this will end the situation.
After reading the rest of the post I was a little hesitant to respond since a Salesman was involved with this post but I figured that the help to anyone unsuspecting out there was worth the risk. Now, I never intended to screw SOS on this deal, I did want to purchase the vehicle...before I test drove it. I realise that there was a lot of effort to get this vehicle to Chicago and I appreciated that. I was initialy concerned with the braking qualities of the vehicle since I had "problems" with the braking of a certain Forrester XT (right Mr. Freeze?). The brakes were fine on the Baja but the clutch issue was too much to deal with. My point is: Do not sign anything unless you know what you intend to get and how much you are paying for it. That was my fault and I take responsibility ($250 worth) for it. By the way, in Illinois buyers remorse only pertains to property and work done to it. If you really take delivery of a motor vehicle you are stuck with it.
I personally will not go near this dealership again. Since the manager was involved directly with this situation I will not recommend anyone to this dealer. I am sorry but when a salesman states that I am not obligated to buy that should hold true to the end. To have to pull "shady" practices of forcefull taking delivery to recoup shipment costs or the loss due to trading a "premium" (STi) vehicle is wrong.
My thanks to all of you who helped me out and provided me their support and advice. Mr Freeze,, I owe you a beer or two...or three. This has not sullied my interest in Subaru as a company, but only made me wiser in dealing with salesman.
Update: Well I got the payment book yesterday and my lawyer got a call from the Manager of SOS. SOS is still claiming that it is my vehicle and didnt want to argue with my Lawyer. I contacted the finance company and told them that I did not own the vehicle, they told me that only the dealership can cancel the payments. I faxed a copy of the Lawyers letter to the dealership to the finance company...I guess I will have to wait and see. It is not looking good. I don't know how the dealership filed their paperwork without a vin number on it...unless they wrote it in after last thursday...I think that is illegal.
Originally posted by Ligouri Rd.
[B] Hi again, Dan here with an update on what happened:
So I went to see a lawyer Friday afternoon (leaving work an hour and half early and costing me $250 in consultation fees). After hearing my what happened he looked over the paperwork that I signed. Since the vehicle was not at the dealership at the time there was no vin number or properly filled out mileage statement. By technicallity all of the paperwork was invalid, they could still fight this though. Another thing that I signed was a waiver that in the event of suit and that the suit must be decided by Cook County Arbitration. This Arbitration costs $2k for either parties to file suit...
I just bought a wrx at SOS. What a bunch of slimey people.....the GM name is Starvin' Steve, starvin my ***!
Anyway, I signed one of those arbitration agreements....I found out later, it is not *required* even though they tell you it is....walk if they make you sign, i have no doubt they won't make you......
[B] Hi again, Dan here with an update on what happened:
So I went to see a lawyer Friday afternoon (leaving work an hour and half early and costing me $250 in consultation fees). After hearing my what happened he looked over the paperwork that I signed. Since the vehicle was not at the dealership at the time there was no vin number or properly filled out mileage statement. By technicallity all of the paperwork was invalid, they could still fight this though. Another thing that I signed was a waiver that in the event of suit and that the suit must be decided by Cook County Arbitration. This Arbitration costs $2k for either parties to file suit...
I just bought a wrx at SOS. What a bunch of slimey people.....the GM name is Starvin' Steve, starvin my ***!
Anyway, I signed one of those arbitration agreements....I found out later, it is not *required* even though they tell you it is....walk if they make you sign, i have no doubt they won't make you......
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