My first experience isn't a good one.....
#16
Registered User
Join Date: Nov 2002
Location: So. Ca., CA USA
Posts: 261
Car Info: 03 WRX / 08 Forester
I sympathize for you being put through this, but I don't see how you could feel cheated by Subaru in any way. If the vehicle was in an accident and repaired by a 3rd party shop (apparently improperly), then any warranty work to fix a problem caused by a previous repair/accident would be above and beyond their obligation. Without all of the details, it's hard to know if this is the case.
btw, I'm not sure how you were treated on other boards, but I saw your thread on NASIOC. I didn't see any immature responses (quite the opposite).
I hope SOA is able to work something out for you and/or the previous owner. Good luck.
- Kean
btw, I'm not sure how you were treated on other boards, but I saw your thread on NASIOC. I didn't see any immature responses (quite the opposite).
I hope SOA is able to work something out for you and/or the previous owner. Good luck.
- Kean
#18
Guest
Posts: n/a
True....I'll see what i can do once subaru calls me back w/ the estimate. In regards to the NASIOC thread and me requesting that people respond "maturely"......I just put there to hopefully ward off the less encouraging types.
I posted on a mustang board (i also own a ford mustang) and i got a decent amount of immature (i feel) responses that were not helpful. So, i'm not trying to tell people that they're suggestions aren't wanted, i just want real responses.
There's quite the contrast between the wrx boards and the mustang boards.
I posted on a mustang board (i also own a ford mustang) and i got a decent amount of immature (i feel) responses that were not helpful. So, i'm not trying to tell people that they're suggestions aren't wanted, i just want real responses.
There's quite the contrast between the wrx boards and the mustang boards.
#20
Originally posted by dfung
Just want to tell you how thankful I am of everyone's advice and support here. I've navigated to other boards in regards to this and I get nothing by juvenile, immature responses. So, I appreciate everything you guys are recommending and saying.
What exactly can Subaru of America do if I call them directly? I would think SOA would be on the side of their dealership rather than mine. It kind of stinks because my girlfriend just bought a '97 Outback and is now probably going to turn away from the Subaru dealership for service.
I do have the original documentation from the previous owner's insurance company that "guarantees that the workmanship of the repairs listed....will be of the quality generally accepted in teh automobile repair business. The limit of Allstate's (insurance company) obligation under this guarantee will be to remedy any departures from such standard. This guarantee will continue during your ownership of the vehicle identified on the estimate."
Somehow I doubt the original repair shop that did the insurance work would remedy the issues that were "apparently" discovered by the Subaru dealership. Besides, i dont know if the guarantee complies now that ownership has been changed......though theoretically the car isn't mine yet. (brought the car in for check engine light to pass smog and then send in transfer of ownership paperwork).
Just want to tell you how thankful I am of everyone's advice and support here. I've navigated to other boards in regards to this and I get nothing by juvenile, immature responses. So, I appreciate everything you guys are recommending and saying.
What exactly can Subaru of America do if I call them directly? I would think SOA would be on the side of their dealership rather than mine. It kind of stinks because my girlfriend just bought a '97 Outback and is now probably going to turn away from the Subaru dealership for service.
I do have the original documentation from the previous owner's insurance company that "guarantees that the workmanship of the repairs listed....will be of the quality generally accepted in teh automobile repair business. The limit of Allstate's (insurance company) obligation under this guarantee will be to remedy any departures from such standard. This guarantee will continue during your ownership of the vehicle identified on the estimate."
Somehow I doubt the original repair shop that did the insurance work would remedy the issues that were "apparently" discovered by the Subaru dealership. Besides, i dont know if the guarantee complies now that ownership has been changed......though theoretically the car isn't mine yet. (brought the car in for check engine light to pass smog and then send in transfer of ownership paperwork).
#21
I also think that if you have not finalixed the sale then the car is not yours. Did you sign the title? did he/she sign the title? If not you may be able to demand your money back. If you don't get it back, keep the car in the conditionm that it is in and take the previous owner to small claims for the other 80% of the money. I think someone also said to get a lawyer but this could get expensive but if it's less than the repairs to make the car 100% correct including mechanically and structurally then it may be woth it. Be realistic if the engine is bad and youhave to have the frame straightend and replace missing parts this could cost probably no less than 5 -7 thosand dollars. Good luck over all and i really feel bad for you. Cars are enough of a money pit. If it is a fun car the money may be worth it but you have not even had a chance to drive, or experience your (possible) really cool car.
#22
Registered User
Join Date: Jun 2003
Location: Nor Cal
Posts: 570
Car Info: 2010 370z Roadster, 2008 Frontier CrewCab
In California, I believe it's the seller's responsibility to make sure that the car passes SMOG. Does this help in your situation?
Side Note: whenever I've sold one of my cars, I've always SMOGged it 1st to prevent the buyer from coming back to me.
Side Note: whenever I've sold one of my cars, I've always SMOGged it 1st to prevent the buyer from coming back to me.
#23
Don't want to agree, but my first experience has not been that well either.
About a month after having my '04 wrx, on my way home from work I get rear ended because of some idot who was fooling around with his radio.
Not to worry though the car is fully repaired but I'll always know it was hit.
Now, just recently I noticed an oil leak. I take it into the dealership to find out its something to do with the oil switch and when the engine was built in the factory a hole was drilled to far or something. So a new engine is being ordered and with only 6,000 miles they are swapping the engine.
Hopefully the rest of my future will be a pleasant one!
About a month after having my '04 wrx, on my way home from work I get rear ended because of some idot who was fooling around with his radio.
Not to worry though the car is fully repaired but I'll always know it was hit.
Now, just recently I noticed an oil leak. I take it into the dealership to find out its something to do with the oil switch and when the engine was built in the factory a hole was drilled to far or something. So a new engine is being ordered and with only 6,000 miles they are swapping the engine.
Hopefully the rest of my future will be a pleasant one!
#27
Regardless, the car technically is still under warrenty unless there is a stipulation in the basic SOA warrenty contract that states that the warrenty is null and void if an accident occures. To my knowledge this is not the case.... otherwise no one in there right mind would buy there cars.
I would try and determine whether the "noise" is potentialy related to the accident and may have been overlooked by the insurance adjuster as an internal unseen.... they are human to.
If there is a shadow of a doubt that either the insurance adjuster or the shop that did the repairs failed to catch or report errors then that may be your course of action. Dont be scared to threaten legal action....I would pour over the warrenty and force SOA to prove it was the accident; after all there the once denying the claim.
The conversation should go like: Hi I need some information.... yes my attorney instructed to ask for any documentation pertaining to this repair...etc. Or if and when you speak with SOA make sure that the warrenty is in order then call them and nail them to the cross or youll call the BBB.... car companies hate bad publisty especially if they think an attorney is invovled.
You'd be suprised at what kind of response you'll get people even think there goanna get sued.
Good luck.
I would try and determine whether the "noise" is potentialy related to the accident and may have been overlooked by the insurance adjuster as an internal unseen.... they are human to.
If there is a shadow of a doubt that either the insurance adjuster or the shop that did the repairs failed to catch or report errors then that may be your course of action. Dont be scared to threaten legal action....I would pour over the warrenty and force SOA to prove it was the accident; after all there the once denying the claim.
The conversation should go like: Hi I need some information.... yes my attorney instructed to ask for any documentation pertaining to this repair...etc. Or if and when you speak with SOA make sure that the warrenty is in order then call them and nail them to the cross or youll call the BBB.... car companies hate bad publisty especially if they think an attorney is invovled.
You'd be suprised at what kind of response you'll get people even think there goanna get sued.
Good luck.