DO NOT go to Subaru of Sherman Oaks
#1
DO NOT go to Subaru of Sherman Oaks
My car was involved in collision and even after the fact my DCCD was still working. Well the body shop who put my car together obviously neglected something and it wasn't working. The rear indicator light on cluster was blinking so I told the guys at shop I can't drive this. I couldn't even set the settings to auto or manual.
I should've called my buddy up because he's a tech. He told me last night it should be fine. That said, I could've taken it to another dealer instead of these guys ( I had no choice because shop deals with this dealer ) and shop guy drove it there and I was forced to drive a POS Winstar to work they lent me.
I know the warranty is covered, I sold Subarus for 2yrs. Sure it's the shops fault for neglecting to wire it as the guy told me he found out from dealer there was a loose ground wire of some sort and they would be billed for $300.
Since I don't have to pay for it, it shouldn't be my concern but just the fact that if I had taken my car there myself, I would've been charge for it. Why because of fact that vehicle was involved in accident? DIAFF
My car was dropped off at 11 yesterday and shop guy told me it would take between 4-5hrs. It's nearing noon time...I wouldn't be surprised if my car's not ready by today.
Another time, the tech there put too much air pressure in my tires 40PSI all around. I should've known better than to go to a dealer that doesn't have high ratings from SOA much less a website.
All I wanted to do was have them check my alignment and it took well over 2hrs which understandable considering they're understaffed and had other vehicles to deal with. They were only working on 3 vehicles that day.
Subaru of Sherman Oaks FTFL
I should've called my buddy up because he's a tech. He told me last night it should be fine. That said, I could've taken it to another dealer instead of these guys ( I had no choice because shop deals with this dealer ) and shop guy drove it there and I was forced to drive a POS Winstar to work they lent me.
I know the warranty is covered, I sold Subarus for 2yrs. Sure it's the shops fault for neglecting to wire it as the guy told me he found out from dealer there was a loose ground wire of some sort and they would be billed for $300.
Since I don't have to pay for it, it shouldn't be my concern but just the fact that if I had taken my car there myself, I would've been charge for it. Why because of fact that vehicle was involved in accident? DIAFF
My car was dropped off at 11 yesterday and shop guy told me it would take between 4-5hrs. It's nearing noon time...I wouldn't be surprised if my car's not ready by today.
Another time, the tech there put too much air pressure in my tires 40PSI all around. I should've known better than to go to a dealer that doesn't have high ratings from SOA much less a website.
All I wanted to do was have them check my alignment and it took well over 2hrs which understandable considering they're understaffed and had other vehicles to deal with. They were only working on 3 vehicles that day.
Subaru of Sherman Oaks FTFL
#2
Just got back home not with the STi but with ES300. Shop won't release it now because they found out from dealer there's issue with ABS. Anyway, the owner said he'd call "the computer guy" so he can reset everything and it fixed.
I knew I should've spilled my bloody carcass because when I found out they were ordering parts from them I was afraid they would send it to shop for some work as well.
The shop guys were pissed that they paid $200-300 for NOTHING!
Add to that, the dealer was saying there's something wrong with differential and it's gonna cost 2-3k and it would take an hour to fix. But shop didn't let them. Thank God!
I even called a dealer earlier today because SM Subaru is closed. Dealer said "30k is free inspection you only pay for oil change." That said I told service advisor if they can check the car thoroughly cause i had some work done and I want a second opinion.
I advised the shop guys to call other dealers as the car is in fact still under warranty.
Oh again, **** Sherman Oaks.
BOB SAGET!!
I knew I should've spilled my bloody carcass because when I found out they were ordering parts from them I was afraid they would send it to shop for some work as well.
The shop guys were pissed that they paid $200-300 for NOTHING!
Add to that, the dealer was saying there's something wrong with differential and it's gonna cost 2-3k and it would take an hour to fix. But shop didn't let them. Thank God!
I even called a dealer earlier today because SM Subaru is closed. Dealer said "30k is free inspection you only pay for oil change." That said I told service advisor if they can check the car thoroughly cause i had some work done and I want a second opinion.
I advised the shop guys to call other dealers as the car is in fact still under warranty.
Oh again, **** Sherman Oaks.
BOB SAGET!!
#4
#6
Ok shop calls me and says that it is in fact the ABS unit throwing off the DCCD as they're interlinked. They're overnighting it ( from Santa Monica ) for additional $20 rather than reg shipping which they would get next monday. Car will be ready by 3 tomorrow. Also I told him that passenger front bumper near headlamp is a little off.
I just left VM with my supervisor as I have to work tomorrow at 2. Hopefully she calls me back because I want to have the car by tomorrow and have day off to inspect it all day or drive it rather than waking up early saturday just to pick up car and drive to work.
They're also getting their 200-300 back from Sherman Oaks as he spoke with manager.
I just left VM with my supervisor as I have to work tomorrow at 2. Hopefully she calls me back because I want to have the car by tomorrow and have day off to inspect it all day or drive it rather than waking up early saturday just to pick up car and drive to work.
They're also getting their 200-300 back from Sherman Oaks as he spoke with manager.
#7
Why don't you do it yourself? It's easy bro
SCS? What dealer is that?
BTW shouldn't they have fixed your bumper? I was considering taking my car there
BTW shouldn't they have fixed your bumper? I was considering taking my car there
#9
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#14
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