My bad edperience at Maita
03-14-2006, 08:48 AM
#2
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Originally Posted by soggynoodles
Today is the day I hear back from Matia about my whole bumper ****up.
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03-14-2006, 09:18 AM
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Originally Posted by soggynoodles
Today is the day I hear back from Matia about my whole bumper ****up.
:\
:\
03-14-2006, 09:44 AM
#4
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Originally Posted by sonicsuby
They'd better take care of you, dude. Thus far, their handling of this situation has been complete bull****.
03-15-2006, 08:09 AM
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This is what i woke up to this morning.
My reply.
The fact that you can't fix a problem that you caused because you got the incorrect part number is just plane stupid. I trusted you with my correct VIN number and had faith in you to provide me with the correct part for my car. Now because of your mistake, I have to pay for a new bumper and paint? Don't you think that sounds wrong? Making me pay for another bumper doesn't make things right. You still come up on top in the end. I thought you were here to help the Subaru community. That's what you've been preaching on these boards but from the look of things, it's not what you practice. All I asked for was just a bumper. Is it hard for you to eat the cost of 150 to help a customer out? I already did my part and provided you my VIN number. You should be the one to correct the problem.
Originally Posted by Chris Jones
Ed,
Sorry to tell you, no on the bumper. There is no more to disscuss anymore. So if you need to go flame me or the Maita's on how you think you treated, then go ahead. I will be on to tell my side of the story if you start flaming. I have tried in so manys to take care of you, but is't not the way you want it.
Chris
Sorry to tell you, no on the bumper. There is no more to disscuss anymore. So if you need to go flame me or the Maita's on how you think you treated, then go ahead. I will be on to tell my side of the story if you start flaming. I have tried in so manys to take care of you, but is't not the way you want it.
Chris
The fact that you can't fix a problem that you caused because you got the incorrect part number is just plane stupid. I trusted you with my correct VIN number and had faith in you to provide me with the correct part for my car. Now because of your mistake, I have to pay for a new bumper and paint? Don't you think that sounds wrong? Making me pay for another bumper doesn't make things right. You still come up on top in the end. I thought you were here to help the Subaru community. That's what you've been preaching on these boards but from the look of things, it's not what you practice. All I asked for was just a bumper. Is it hard for you to eat the cost of 150 to help a customer out? I already did my part and provided you my VIN number. You should be the one to correct the problem.
03-15-2006, 08:13 AM
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Originally Posted by soggynoodles
This is what i woke up to this morning.
My reply.
The fact that you can't fix a problem that you caused because you got the incorrect part number is just plane stupid. I trusted you with my correct VIN number and had faith in you to provide me with the correct part for my car. Now because of your mistake, I have to pay for a new bumper and paint? Don't you think that sounds wrong? Making me pay for another bumper doesn't make things right. You still come up on top in the end. I thought you were here to help the Subaru community. That's what you've been preaching on these boards but from the look of things, it's not what you practice. All I asked for was just a bumper. Is it hard for you to eat the cost of 150 to help a customer out? I already did my part and provided you my VIN number. You should be the one to correct the problem.
My reply.
The fact that you can't fix a problem that you caused because you got the incorrect part number is just plane stupid. I trusted you with my correct VIN number and had faith in you to provide me with the correct part for my car. Now because of your mistake, I have to pay for a new bumper and paint? Don't you think that sounds wrong? Making me pay for another bumper doesn't make things right. You still come up on top in the end. I thought you were here to help the Subaru community. That's what you've been preaching on these boards but from the look of things, it's not what you practice. All I asked for was just a bumper. Is it hard for you to eat the cost of 150 to help a customer out? I already did my part and provided you my VIN number. You should be the one to correct the problem.
03-15-2006, 08:15 AM
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Originally Posted by Chris Jones
Ed,
Sorry to tell you, no on the bumper. There is no more to disscuss anymore. So if you need to go flame me or the Maita's on how you think you treated, then go ahead. I will be on to tell my side of the story if you start flaming. I have tried in so manys to take care of you, but is't not the way you want it.
Chris
Sorry to tell you, no on the bumper. There is no more to disscuss anymore. So if you need to go flame me or the Maita's on how you think you treated, then go ahead. I will be on to tell my side of the story if you start flaming. I have tried in so manys to take care of you, but is't not the way you want it.
Chris
Originally Posted by soggynoodles
This is what i woke up to this morning.
My reply.
The fact that you can't fix a problem that you caused because you got the incorrect part number is just plane stupid. I trusted you with my correct VIN number and had faith in you to provide me with the correct part for my car. Now because of your mistake, I have to pay for a new bumper and paint? Don't you think that sounds wrong? Making me pay for another bumper doesn't make things right. You still come up on top in the end. I thought you were here to help the Subaru community. That's what you've been preaching on these boards but from the look of things, it's not what you practice. All I asked for was just a bumper. Is it hard for you to eat the cost of 150 to help a customer out? I already did my part and provided you my VIN number. You should be the one to correct the problem.
My reply.
The fact that you can't fix a problem that you caused because you got the incorrect part number is just plane stupid. I trusted you with my correct VIN number and had faith in you to provide me with the correct part for my car. Now because of your mistake, I have to pay for a new bumper and paint? Don't you think that sounds wrong? Making me pay for another bumper doesn't make things right. You still come up on top in the end. I thought you were here to help the Subaru community. That's what you've been preaching on these boards but from the look of things, it's not what you practice. All I asked for was just a bumper. Is it hard for you to eat the cost of 150 to help a customer out? I already did my part and provided you my VIN number. You should be the one to correct the problem.
03-15-2006, 08:16 AM
#9
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Ed, that's bull****. Parts ****ed up and ordered the wrong thing. You as a customer are not responsible for verifying part numbers, etc; that's why they *pay* someone to do that job; he's supposed to know what you need.
Maita should be helping with the whole cost, since they caused the issue; the fact that they can't even help out with a new skin after their screwup says loads about how much they care about repeat customers.
Maita should be helping with the whole cost, since they caused the issue; the fact that they can't even help out with a new skin after their screwup says loads about how much they care about repeat customers.
03-15-2006, 09:02 AM
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So just how did Chris Jones try to take of you?
Has Maita made this type of mistake in the past?
I have absolutely no problems with getting parts from AutoWest.
Has Maita made this type of mistake in the past?
I have absolutely no problems with getting parts from AutoWest.
03-15-2006, 09:13 AM
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Originally Posted by Paul@dbtuned
So just how did Chris Jones try to take of you?
Has Maita made this type of mistake in the past?
I have absolutely no problems with getting parts from AutoWest.
Has Maita made this type of mistake in the past?
I have absolutely no problems with getting parts from AutoWest.
1. He offered to sell me a bumper at a discounted cost.
2. I return my painted bumper and he'll replace it with a unpainted one.
Apperently this has been a problem with them. Chris Jones told me he had a couple of painted bumpers in the back that were "mistakes" (aka painted the wrong bumper)
Last edited by soggynoodles; 03-15-2006 at 09:26 AM.
03-15-2006, 09:18 AM
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Originally Posted by soggynoodles
2. I return my painted bumper and he'll replace it with a painted one.
03-15-2006, 09:26 AM
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Originally Posted by dz
This option sounds fair, but I am guessing that you had intended to type "unpainted". If he did offer to replace your painted bumper with an unpainted bumper, that offer is total crap...
I only wish they would have said that to me.
03-15-2006, 09:49 AM
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Is Maita related to Stevens Creek by chance?
03-15-2006, 10:34 AM
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Maita is so horrible. Worst service EVER. Like I was telling you the other day, Ed, contact SOA and make sure they know about how Maita is treating their customers. When I did, they handled it.