kenchan

i ordered a carbon fiber trim kit on 12/17, they screwed up or something the first time making it, telling me that it would
redo it and ship by today 12/27.

i paid overnight shipping and they charge your cc before they
even start building it. this is bullsh't.

they suck in my books. they better give me a full refund or
have fun with bbb. ill go buy the factory kit instead.

kenchan

it never shipped. left several messages, no answer.

bad bad bad!

kenchan

no tracking number, not status info either. I asked them
many times to give me this info. i originally asked this lady linda
there to ship asap because i wanted it to go under my xmas tree.
apparently there were none in stock and they said they're going
to build one asap...then they apparently f-ked it up and just left it
at that..,until I sent them an email asking them where the heck
is my shipment? ...they said it didn't pass QC, so wait until
later on this week and they'll ship. which didnt happen.

im not paying for their crap, i better get a full refund. its like
they think they can delay my purchase (after charging my
card already over a week ago) and don't say anything about
what's going on. im reporting them to the bbb.

kenchan

reported to bbb just now.

Momoney627

Teh BBB is worthless. That really only effects thier BBB rating that no one really ever checks.. Cancel the order on your credit card and have them do a charge back. That will get their attention..

Sean

kenchan

really? dang...ok, will call up my ccard people tonite. f-king
pisses me off, man.

kenchan

Woodtrim.com (Joshua Tree) CF Kit
Started out with bad customer support...then the product
arrived the trim kit does not even match the contours of my
02WRX sedan... very sad sight. the carbonfiber trims itself
look pretty good, but man, if it doesnt fit the car why buy it?

I highly not recommend anyone buying this carbon fiber interior
trim kit from JoshuaTree (woodtrim.com).

1. Door handle piece ignores the hump between the
control keys...making it impossible to fit.

2. Passenger handle piece ignores the hump beteen the
control keys...making it impossible to fit.

3. Center console - not even close to the curvature of the
shift boot when lined up. were they on drugs?!

4. Center dash console - when you line up the HVAC controls,
you get about 2mm gap on both sides of the trim. and
knowing the factory trim plate is gold, you can see the gap
clearly!!!

I stopped there....but Im sure the other 17pcs have problems too.

I called up Ray (owner) and he agreed to give me a full refund
and send me a calltag for the return shipment. He seems to
be a nice guy, but after what Ive been through (late shipment,
no late responses, etc) I am pretty much fed up.

Ken

kenchan

center console sad sad sad!!!