!!!They don't want to warranty my car!!!
08-07-2003, 01:38 PM
#1
Registered User
Thread Starter
Join Date: Jul 2003
Location: MD
Posts: 136
Car Info: 2003 WRX, blue
!!!They don't want to warranty my car!!!
O.k., listen to my mods and tell me if i am crazy or not.
I first bought the can in Jan. after only 1000 miles the car tossed a check engine light
SO i took it read the code and cleared it (PO1443) it is an engine misfire code and then they gave me the car back after about an hour and told me if it happened again they would ahve to reflash the ecu because that is what subaru calls for. Since that, the light has come on, gone off (it will reset itself after a sort time) and now the dumb light is back on. I have no drivability problems I just hate looking at it. my mods are After market gauges, HKS BOV, and HKS turbo timer. They claim that because i have "moded the car" it is not in warranty, I was like are you joking? they told me that on the phone without even seeing my little blue baby. the guy on the phone compared me to another car they are working on where the owner removed his entire exhaust and not replaced it with anything, and my complaining about a warranty issue to his. After talking to another dealer, one I wish I had bought my car from, he instructed me to be safe then sorry and remove the BOV and the timer and then call them back and make an appointment and I did and it has worked. It's not like I am trolling for a new car after i ran 20 pounds of boost or something I am simply trying to get what I was promissed after the first time, a reflash. I wanted it fixed before I did engine mods or i would know if i had a real code go off on me. My questions are as follows 1) can i get some good pics of some unmoded bov's i can't quit remember what it looked like before I did the hks BOV 2) can you believe I got to take it off to get them to fix something everyone but them( 2 other shops) have agreed doesn't effect that at all?
Thanks, to anyone that can help me out with this and anyone that can offer me some guidance on these topic's .
I first bought the can in Jan. after only 1000 miles the car tossed a check engine light
SO i took it read the code and cleared it (PO1443) it is an engine misfire code and then they gave me the car back after about an hour and told me if it happened again they would ahve to reflash the ecu because that is what subaru calls for. Since that, the light has come on, gone off (it will reset itself after a sort time) and now the dumb light is back on. I have no drivability problems I just hate looking at it. my mods are After market gauges, HKS BOV, and HKS turbo timer. They claim that because i have "moded the car" it is not in warranty, I was like are you joking? they told me that on the phone without even seeing my little blue baby. the guy on the phone compared me to another car they are working on where the owner removed his entire exhaust and not replaced it with anything, and my complaining about a warranty issue to his. After talking to another dealer, one I wish I had bought my car from, he instructed me to be safe then sorry and remove the BOV and the timer and then call them back and make an appointment and I did and it has worked. It's not like I am trolling for a new car after i ran 20 pounds of boost or something I am simply trying to get what I was promissed after the first time, a reflash. I wanted it fixed before I did engine mods or i would know if i had a real code go off on me. My questions are as follows 1) can i get some good pics of some unmoded bov's i can't quit remember what it looked like before I did the hks BOV 2) can you believe I got to take it off to get them to fix something everyone but them( 2 other shops) have agreed doesn't effect that at all?Thanks, to anyone that can help me out with this and anyone that can offer me some guidance on these topic's .
08-07-2003, 07:49 PM
#3
Guest
Posts: n/a
Some dealorships are unrealistic about aftermarket modding and warranty, while others are surprisingly tolerant. It really depends and should check things out with your local shop before modding your WRX.
EX. In Edmonton, Rally Subaru was OK with an up-pipe and GFB BOV and light-weight pulley, but now that I'm in London, ON, it is not and my car only has a wimpy cold air intake
EX. In Edmonton, Rally Subaru was OK with an up-pipe and GFB BOV and light-weight pulley, but now that I'm in London, ON, it is not and my car only has a wimpy cold air intake
08-07-2003, 08:06 PM
#4
Registered User
iTrader: (1)
Join Date: Jan 2003
Location: Huntington Beach, CA
Posts: 306
Car Info: 03 Sonic Yellow WRX Sedan
yeah, nothing you can really do... except put it back to stock and go to another dealership.
this kinda treatment makes me not want to buy another subaru... it's nice to have some kinda leeway with modding the car, i mean they know damn well that certain mods are just fine for reliability.
this kinda treatment makes me not want to buy another subaru... it's nice to have some kinda leeway with modding the car, i mean they know damn well that certain mods are just fine for reliability.
08-08-2003, 10:49 AM
#5
VIP Member
iTrader: (2)
Join Date: Nov 2002
Location: Longing for my ol' white '02 WRX :(
Posts: 3,639
Car Info: 2016 Acura RDX ... meh. Um, nice subwoofer?
California has laws about warranty voiding only if the part in question could mechanically be a culprit in regards to the warranty issue. Check to see if MD has such laws.
You might want to try to call SOA...
The timer is a non-issue. But hey, the BOV is easy enough to get on and off. That might be the least hassle, to remove the BOV and get it fixed. Turn the timer off and cover it up
jason
You might want to try to call SOA...
The timer is a non-issue. But hey, the BOV is easy enough to get on and off. That might be the least hassle, to remove the BOV and get it fixed. Turn the timer off and cover it up
jason
08-09-2003, 08:31 PM
#8
@Stoptech
iTrader: (5)
Join Date: Nov 2002
Location: San Francisco, CA
Posts: 2,416
Car Info: 2002 WRX Wagon
is it just me or can the rich condition caused by 100% atmospheric BOVs not cause a CEL.
did the CEL come on after you installed the BOV or before any mods? and did you know that TTs are totally unnecessary with stock turboed WRXs?
did the CEL come on after you installed the BOV or before any mods? and did you know that TTs are totally unnecessary with stock turboed WRXs?
08-09-2003, 08:55 PM
#9
Registered User
Join Date: Nov 2002
Location: Ontario
Posts: 174
Car Info: 02 wrx
Originally posted by aznfoos
Some dealorships are unrealistic about aftermarket modding and warranty, while others are surprisingly tolerant. It really depends and should check things out with your local shop before modding your WRX.
EX. In Edmonton, Rally Subaru was OK with an up-pipe and GFB BOV and light-weight pulley, but now that I'm in London, ON, it is not and my car only has a wimpy cold air intake
Some dealorships are unrealistic about aftermarket modding and warranty, while others are surprisingly tolerant. It really depends and should check things out with your local shop before modding your WRX.
EX. In Edmonton, Rally Subaru was OK with an up-pipe and GFB BOV and light-weight pulley, but now that I'm in London, ON, it is not and my car only has a wimpy cold air intake
Aparently, the service dept won some award last year or the year before for excellence of service... If you ask me, the head tech must have been performing 'favours' for the judges because he is a pure and complete a-hole to deal with..... I will never set foot in that place again... much less take my car there for service.
If I were you, I would go find another dealer to deal with. If not, they might get tempted to report your car and mods to SOC, resulting in yout warranty being blackflaged, and revoked...
08-12-2003, 12:12 PM
#10
Guest
Posts: n/a
dig a bit, be patient with the dealer and try to work with them. there is a law that states.....unless they can prove the mods tou installed caused the problem they MUST fix it. this means that a dealer can't void your engine probs cause you mounted wheels and rims.......he could void you wheel bearing problems die to big wheels....but not engine stuff. you moppin up what i'm spilling here. search the crap outta the I-club BB's. there is a thread that has the federal bill that states the laws for car manufacturers and what they can void. find it, print it out, read it carfully, then take it to your dealer and talk to them nicely with a smile on your face. they'll help you.......IF NOT.....spend some cash on a lawyer and ram him up the dealers ***!!!!!! i'm all for paying for my mistakes.....but dealers need to be a little more tolerant.......PERIOD!!! later, riggs
ps...i'll see if i can dig up that thread
ps...i'll see if i can dig up that thread
08-12-2003, 12:17 PM
#11
Guest
Posts: n/a
http://www.ftc.gov/bcp/conline/pubs/...s/warranty.htm
try that link..........it's called the Magnusson-Moss act.......the dealer is required by LAW to fix your car unless they can prove your mods caused the problem. PERIOD!!!
best of luck.......remember......talk nicely and the dealer will listen
try that link..........it's called the Magnusson-Moss act.......the dealer is required by LAW to fix your car unless they can prove your mods caused the problem. PERIOD!!!
best of luck.......remember......talk nicely and the dealer will listen
08-12-2003, 02:02 PM
#12
Registered User
Join Date: Nov 2002
Location: Bay Area
Posts: 1,402
Car Info: 02 WRX wagon=dead; rollin' in a Craptastic Camry!
Originally posted by Steppin Razor
is it just me or can the rich condition caused by 100% atmospheric BOVs not cause a CEL.
did the CEL come on after you installed the BOV or before any mods? and did you know that TTs are totally unnecessary with stock turboed WRXs?
is it just me or can the rich condition caused by 100% atmospheric BOVs not cause a CEL.
did the CEL come on after you installed the BOV or before any mods? and did you know that TTs are totally unnecessary with stock turboed WRXs?
Thread
Thread Starter
Forum
Replies
Last Post
IS2Scooby
Hawaii
1
02-09-2003 07:27 PM
