Fixed Transmission Warranty Issue
#1
Registered User
Thread Starter
Join Date: Apr 2003
Location: North Bay Area, CA
Posts: 228
Car Info: '02 Subaru Impreza WRX
Fixed Transmission Warranty Issue
I'm sorry my bad. I was under a time crunch and thought this the most efficient way to deal with it. I will explain and fix. My car is currently under examination by the Subaru dealer for a transmission problem. I brought it in when I could not shift out of second gear. They are taking the transmission apart tomorrow, and are telling me it might be caused by me shifting too hard. I don't shift hard and I am concerned that they will try to put the costs on me, when I am still under the powertrain warranty. So I am trying to build a case prior to them trying to pin the repairs on me for what I feel was warranty work. The dealership is saying that if a rod is bent I have to pay the cost cause it is user abuse. I hope this explains this better.
If anyone has had a similar experience please post or e-mail me at rude_art@oco.net
Thank you and sorry again.
If anyone has had a similar experience please post or e-mail me at rude_art@oco.net
Thank you and sorry again.
#2
Guest
Posts: n/a
The burden of proof is on them. They have to prove that your abuse casued the damage. how do they know that purposed rod is not a factory defect item? Also what is "shifting too hard"? They need to define the speed and pressure. If worse comes to worse, threaten court. It will cost less to replace than to fight. Also, note the slightly high transmission failure the all the owners on this board are complaining about.
#3
Registered User
Join Date: Aug 2003
Location: Flatwoods, KY
Posts: 84
Car Info: 2008 Forester Sports 2.5 XT
#4
is this the first time for any trans work-if so dont get nasty-i at my dealer will always repair the first time no questions-its when i get you back for the 2nd-3rd time that theres a problem-trust me subaru will do everything to make you happy-if you have problems
with them saying its abuse-contact ur area dsm for a talk.building a case is jumping the gun,keep a cool head and things will be taken care of.
with them saying its abuse-contact ur area dsm for a talk.building a case is jumping the gun,keep a cool head and things will be taken care of.
#5
Registered User
Thread Starter
Join Date: Apr 2003
Location: North Bay Area, CA
Posts: 228
Car Info: '02 Subaru Impreza WRX
I was just preparing myself for the worst. When I was talking to maintenance they kept telling me it probably would not be covered. I just found out this morning that Subaru will cover it, so I am happy. I did not attack or act poorly to the dealer. If they had told me that it was not covered I would have wanted to act as quickly as possible. It is afterall my only car. Thank you everyone for your help.
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