Ugh, Problems with Carlsen Subaru Service

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11-12-2003, 01:57 PM

#16

redrex

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iTrader: (9)

Join Date: Sep 2003

Location: Fremont, CA

Posts: 599

Car Info: was 05 WRX Wagon

I guess nothing is perfect...even Carlsen Subaru. If they did not note down any damages when they first took the car in, then they are at fault regardless of if it was there or not in the first place. That's what a service writer is suppose to do, protect the customer and the company by taking notes on those things. I hope you get it resolved soon.

11-12-2003, 03:47 PM

#17

SpeedRevelation

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Posts: n/a

Exactly! Push for them to take full responsibility of their actions. Really, that sucks man. I hope it gets fixed without at least too much money if any by your part.