Couple of quick responses:

We don't sell used products as new. Period. Please provide us with evidence as such. We do not sell gray market products that will not carry manufacturer warranty unless specified. Everything we offer is a legitimately distributed product thru the US lines of distribution. We have a much larger team here than at the previous location with specialists for most popular RWD and AWD applications. We are involved in motorsports camapaigns to prove the functionality of these products.

Please come here and see for yourself. WE are not the largest RS*R distributor. Stop exaggerating. We are making attempts to offer you guys good prices on good products period. THESE ITEMS ARE IN STOCK, SHOULD YOU QUESTION THERE "NEWNESS" COME HERE AND SEE FOR YOURSELF. Open the UNOPENED box.

WE GIVE A BIG BIG THUMBS DOWN TO THIS CUSTOMER FOR VERY POOR TACT AND FOR MAKING SLANDEROUS STATEMENTS.

WE WERE ATTEMPTING TO MAKE A COMPROMISE FOR THE MISUNDERSTANDING VIA EMAIL. YOUR OFFER WAS SO RIDICULOUS THAT I FAILED TO REALIZE YOU WANTED BOTH. I DO APOLOGIZE FOR THIS. MY BAD. HOWEVER JUST BECAUSE WE COULD NOT MEET YOUR DEMANDS DOES NOT ME WE HAVE POOR ETHICS.

THE OWNER SAT DOWN TO WORK THE NUMBERS TO ARRIVE AT A VERY GOOD PRICE for YOU AND IN NO WAY WAS HE RUDE TO YOU AT ALL OR IMPLIED ANY OF YOUR CHILDISH ACRONYMS. IT WOULD BE MATURE OF YOU TO NOT ATTEMPT TO TARNISH A COMPANY THAT IS ATTEMPTING TO SERVICE THE COMMUNITY WITH GREAT PRODUCTS AND ASSISTING NORCAL WITH STOCKING THESE PRODUCTS. STUFF YOU GUYS CAN COME TO OUR FACILITY LOOK AT THE PRODUCTS IN APPLICATION AS WELL AS ON THE WALL.

WE PRIDE OURSELVES IN CUSTOMER SERVICE AND GREATLY APOLOGIZE IF WE WASTED YOUR TIME. PLEASE TAKE SOME COURSES IN ECONOMICS AND SIMPLE ETIQUETTE SO YOU MAY UNDERSTAND WHAT IT TAKES TO STAY IN BUSINESS.

IF YOU CAN PRESENT US WITH ADVERTISED PRICE ON THIS PRODUCT WE WILL BEAT IT. THERE YOU GO. WE OFFER YOU GOOD PRICES OFF THE BAT IN ACCORDANCE WITH MANUFACTURER'S POLICIES. SHOULD YOU ATTEMPT TO NEGOTIATE PLEASE COME WITH CORROBORATING EVIDENCE THAT YOU CAN RECEIVE THESE DISCOUNTS ONLINE.

We much appreciate your time. Should you feel more need to THUMBS UP OR DOWN A COMPANY SIMPLY BECAUSE THEY WOULDN'T MEET YOUR DEMANDS PLEASE COME BY THE SHOP AND EXPRESS YOUR CONCERNS IN ONE OF OUR SURVEYS. WE WILL HAVE A CUSTOMER SERVICE REP REVIEW YOUR CONCERN TO DETERMINE IF IT IS LEGITIMATE.

FOR ANY OF YOU THAT HAVE NOT COME BY THE FACILITY WE EMPLORE YOU TO STOP IN AS WE ARE OFFERING NORCAL WHAT WE NEVER GOT BEFORE, A SHOWROOM, CARS ON DISPLAY, MOTORSPORTS ACTIVITES, ETC..... ACTUAL MANUFACTURER SUPPORT. IF WE WERE SO SHADY WE WOULDN'T NEARLY HAVE THE LEGITIMATE RELATIONSHIPS AND PRODUCT LINES WE CARRY.

Steve, I can't believe you think this is going to affect us. I apologized to you for misunderstanding your email. Regardless a mistake was made, and you should have been understanding. It's like you wanted me to PAY YOU to put this on your car and frankly i have my own 2005 STI to build.

We just put the RSR DOWNPIPE AND EXHAUST ON MY STI, as well as the Ti2000 springs. If anyone is interested in viewing the product on application or wants to go for a passenger ride please give us a call.

408-635-0000

Take a look at some of our relationships. You guys should be happy there's a place in NorCal stepping up to the PLATE.

We have been working very hard to bring an actual importer to NorCal. Please don't ruin the relationship between importer and end user. We are here to support your needs, but not at our own expense nor our dealers.

We are one of four importers of Work Wheels, Meister S1 is exclusive to us.
http://www.work-wheels.co.jp/wheels/overseas/usa.htm

We are the Master Distributor for Endless in all of North America. Please read the top.
http://endlessusa.com/dealers/

Here's our linecard.
http://www.autornd.com/Merchant2/mer...Code=4LINECARD

Thanks for your interest in our product lines. WE will be happy to work with nice mature customers who can appreciate the quality and value of products they are buying.

 

BTW, there were several people here. We were in no way rude to you and approached this matter exactly how the other members had indicated. To politely inform you that there was a misunderstanding. A genuine misunderstanding and then to try compromise on something mutually beneficial.

It's very very bad that you are attempting to tarnish our reputation because you didn't get the "slamming" deal you wanted. That's almost wrong. I would say that we were very ethical in this matter and that you sir are the one who is out of order.

You are correct sir in saying that there's no way to determine whether tax was included or not. WE attempt to price everything out with either shipping and CC stuff included into our sales price, or sales tax as well.