Snowboard rack failure?
#16
Thule will not pay for it, despite their "Lifetime Limited Warranty". They were contacted directly. REI, also will not accept liability, but replaced the rack despite being over a year old.
From the Thule website:
DISCLAIMER OF LIABILITY
REPAIR OR REPLACEMENT OF A DEFECTIVE PRODUCT OR THE ISSUANCE OF A REFUND OR CREDIT (AS DETERMINED BY THULE) IS A PURCHASER’S EXCLUSIVE REMEDY UNDER THIS WARRANTY. DAMAGE TO A PURCHASER’S VEHICLE, CARGO AND/OR TO ANY OTHER PERSON OR PROPERTY IS EXCLUDED.
Use at your own risk.
I just picked up a new Lib Tech today. I'm pretty excited about it and I'm trying not to get upset about my bad luck. I'll be headed back to Kirkwood on Sunday. It's been a great season so far.
From the Thule website:
DISCLAIMER OF LIABILITY
REPAIR OR REPLACEMENT OF A DEFECTIVE PRODUCT OR THE ISSUANCE OF A REFUND OR CREDIT (AS DETERMINED BY THULE) IS A PURCHASER’S EXCLUSIVE REMEDY UNDER THIS WARRANTY. DAMAGE TO A PURCHASER’S VEHICLE, CARGO AND/OR TO ANY OTHER PERSON OR PROPERTY IS EXCLUDED.
Use at your own risk.
I just picked up a new Lib Tech today. I'm pretty excited about it and I'm trying not to get upset about my bad luck. I'll be headed back to Kirkwood on Sunday. It's been a great season so far.
#17
previously known as wrxBRAH
iTrader: (17)
Join Date: Sep 2010
Location: San Jose / Campbell
Posts: 3,383
Car Info: 2004 FXT
Thule will not pay for it, despite their "Lifetime Limited Warranty". They were contacted directly. REI, also will not accept liability, but replaced the rack despite being over a year old.
From the Thule website:
DISCLAIMER OF LIABILITY
REPAIR OR REPLACEMENT OF A DEFECTIVE PRODUCT OR THE ISSUANCE OF A REFUND OR CREDIT (AS DETERMINED BY THULE) IS A PURCHASER’S EXCLUSIVE REMEDY UNDER THIS WARRANTY. DAMAGE TO A PURCHASER’S VEHICLE, CARGO AND/OR TO ANY OTHER PERSON OR PROPERTY IS EXCLUDED.
Use at your own risk.
I just picked up a new Lib Tech today. I'm pretty excited about it and I'm trying not to get upset about my bad luck. I'll be headed back to Kirkwood on Sunday. It's been a great season so far.
From the Thule website:
DISCLAIMER OF LIABILITY
REPAIR OR REPLACEMENT OF A DEFECTIVE PRODUCT OR THE ISSUANCE OF A REFUND OR CREDIT (AS DETERMINED BY THULE) IS A PURCHASER’S EXCLUSIVE REMEDY UNDER THIS WARRANTY. DAMAGE TO A PURCHASER’S VEHICLE, CARGO AND/OR TO ANY OTHER PERSON OR PROPERTY IS EXCLUDED.
Use at your own risk.
I just picked up a new Lib Tech today. I'm pretty excited about it and I'm trying not to get upset about my bad luck. I'll be headed back to Kirkwood on Sunday. It's been a great season so far.
Best of luck with the new rack =D
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