Issues between Capitol/Stevens Creek Subaru
06-20-2010, 12:13 AM
#31
Registered User
Join Date: Dec 2006
Location: mo-town
Posts: 1
Car Info: 07 sti
I would fight to get your money back. You bought the car " Certified Used ". Certified means its in top shape and in OEM condition. Yours had an aftermarket exhaust so i dont know how they sold it to you as Certified Used.
I use to work for a dealership in service and every car that was sold as Certified Used had to be in oem perfect condition.
I would tell the dealership you want the number and name of the factory rep for that dealership.
DOnt let them screw you on your floor mats or keys.
Reading this pisses me off aswell. Ive had a few service problems with those dealerships. You just have to be forceful.
I use to work for a dealership in service and every car that was sold as Certified Used had to be in oem perfect condition.
I would tell the dealership you want the number and name of the factory rep for that dealership.
DOnt let them screw you on your floor mats or keys.
Reading this pisses me off aswell. Ive had a few service problems with those dealerships. You just have to be forceful.
06-20-2010, 09:36 AM
#33
Registered User
iTrader: (16)
Join Date: Jan 2009
Location: Berkeley, CA
Posts: 490
Car Info: '08 FXT - VF43'd
Damn, $36k for a USED '08 STI? That's nuts. In November 2008, I was offered a brand new '08 STI for less than $30k OTD with 0% interest for 5 years, this was when I went to test drive the '09 FXT. The salesman thought I'd enjoy the STI more by the way I was driving I guess?
As far as both Capitol and Stevens Creek, I only purchase parts from either one using the i-club discount.
As far as both Capitol and Stevens Creek, I only purchase parts from either one using the i-club discount.
06-20-2010, 11:06 AM
#36
Registered User
iTrader: (23)
Join Date: Apr 2009
Location: Bay Area 925
Posts: 5,436
Car Info: 2018 Tacoma TRD PRO
on what dealer capitol or stevens creek subar? stevens creek hasnt had a hate thread in a while but i dont think this thread is really about stevens creek subaru but more of capitol trying to have him sign a paper saying he wont take his car to any other place for any work what so ever
I go to livermore subaru a lot and enjoy my stay everytime. Everyone just go there
06-20-2010, 11:18 AM
#37
Forester Specialist
iTrader: (3)
Join Date: Jan 2003
Location: Sonoma County
Posts: 3,985
Car Info: '98/'04 Foresters (S & XT)
So making $8,000 isn't "making enough money on the car"? BTW, for next time, NEVER EVER EVER EVER EVER trust a car salesman to put something on a "due bill". Do NOT EVER, under ANY CIRCUMSTANCES sign the final paperwork without a SIGNED DUE BILL IN YOUR HAND. There is not ONE car salesman anywhere in the WORLD who is HONEST enough to give you a damn thing after the final paperwork is signed - because that's the way they make their money.
06-20-2010, 11:57 AM
#39
So making $8,000 isn't "making enough money on the car"? BTW, for next time, NEVER EVER EVER EVER EVER trust a car salesman to put something on a "due bill". Do NOT EVER, under ANY CIRCUMSTANCES sign the final paperwork without a SIGNED DUE BILL IN YOUR HAND. There is not ONE car salesman anywhere in the WORLD who is HONEST enough to give you a damn thing after the final paperwork is signed - because that's the way they make their money.
06-20-2010, 01:32 PM
#41
Registered User
iTrader: (1)
Join Date: Sep 2006
Location: SF Bay Area
Posts: 105
Car Info: 04 wagon
https://www.i-club.com/forums/showth...91#post1880491
I told you guys 3 years ago about Capitol when everyone was praising them.
I told you guys 3 years ago about Capitol when everyone was praising them.
06-20-2010, 02:59 PM
#43
Registered User
Thread Starter
iTrader: (1)
Join Date: Jun 2010
Location: Cupertino, CA
Posts: 75
Car Info: 2008 Audi RS4 Ibis/Ti
So I got a PM today from Justin at Capitol Subaru. He said that the thing about signing a contract that I would take my car anywhere else was just a joke.
I am going to go in there and see if they will sort out the issue with the key and floor mats on Tuesday like he requested. I want to believe that it will be taken care of, but my experience so far leads me to expect the same service I have already gotten.
I will be taking my car to GST on Monday to have them check it out as I would like a independent opinion. I am still very worried that the car was previously stage two (for 19k miles) before I got it.
Should I find any issues, I am not really sure where I will end up taking it.
I am going to go in there and see if they will sort out the issue with the key and floor mats on Tuesday like he requested. I want to believe that it will be taken care of, but my experience so far leads me to expect the same service I have already gotten.
I will be taking my car to GST on Monday to have them check it out as I would like a independent opinion. I am still very worried that the car was previously stage two (for 19k miles) before I got it.
Should I find any issues, I am not really sure where I will end up taking it.
Last edited by BenSti; 06-20-2010 at 03:57 PM.
