I hate FTD with a passion.
02-21-2006, 03:51 PM
#1
I hate FTD with a passion.
Over 3 weeks ago I ordered roses and chocolates to be delivered to my wife at her work on Valentine's Day. Valentine's Day came and went. No delivery. Following day goes by, no delivery. Call FTD and get disconnected several times by their automated system. Finally get through and get message indicating 1 hour hold time. So hung up and emailed customer support. They guarantee response to emails within 48 hours. Days go by. No response. Email again. No response. Call today. Message indicates 20 minute hold time. I've now been on hold 45 minutes and counting. I'm ready to strangle someone.
02-21-2006, 04:22 PM
#5
Registered User
iTrader: (1)
Join Date: Sep 2004
Location: Concord, CA
Posts: 1,171
Car Info: MY03 WRX (SOLD)/1997 Jeep Cherokee 4x4 w/4.5" lift
see and this is why i dont do valentines day, its stupid. if ya really love somebody then you should be like people are on v-day everyday of the year and show your true love. and if you aint in love then your just kissing *** and blowin money and making it for someone else. v-day= hallmark holiday(made up to make money). sorry to hear bout the flowers though huck, that sucks
02-21-2006, 04:24 PM
#6
VIP Member
iTrader: (17)
Join Date: Jul 2004
Location: Northern California
Posts: 3,969
Car Info: 04 STi
huck: you should write a review on epinion or pricegrabber or somewhere that shows them as a vendor. Bad reviews = they'll try to do something about it if it stands out enough. I did it, it got me a 512mb CF in the process.
02-21-2006, 04:40 PM
#8
Registered User
iTrader: (1)
Join Date: Sep 2004
Location: Concord, CA
Posts: 1,171
Car Info: MY03 WRX (SOLD)/1997 Jeep Cherokee 4x4 w/4.5" lift
Originally Posted by huck
**** this ****. Hanging up at 90 minutes on hold. Worst customer service evar.
02-21-2006, 04:43 PM
#10
Friendly Neighborhood Ogre
iTrader: (6)
Join Date: Mar 2000
Location: www.gunatics.com
Posts: 19,930
Car Info: GUNATICS.COM
Originally Posted by huck
**** this ****. Hanging up at 90 minutes on hold. Worst customer service evar.
I have some... items... you can borrow if you decide to go postal.
02-21-2006, 04:58 PM
#13
Registered User
iTrader: (1)
Join Date: Sep 2004
Location: Concord, CA
Posts: 1,171
Car Info: MY03 WRX (SOLD)/1997 Jeep Cherokee 4x4 w/4.5" lift
Originally Posted by huck
Hahahahaha, they answered right when I went to hang up. Full refund in process.
and brucelee can we keep the postalness to a minimum for the sake of thats someones mom that works for FTD
02-21-2006, 06:40 PM
#14
the artist formerly known as mcdrama
iTrader: (23)
Join Date: Apr 2004
Location: Santa Cruz Mountains, CA.
Posts: 6,428
Car Info: WRBP 2015 WRX Premium/CVT
next time just call your credit card company and revoke the charge. Then when they have the nerve to have some one in collections you can rip em a new one.
