I hate to do it... but I gotta give Stevens Creek Subaru Service Dept love

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11-17-2003, 03:48 PM

#16

GotBoost?

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Join Date: May 2003

Location: SBAIC-South BayArea Impreza Club-Campbell, CA-Thur

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Car Info: 2003 PSM STi

Quote:

Originally posted by subiedon
bought the car from them for a good price, but the car had a small dent, and some small scratches, been waiting a month and a half for them to do it...

...ok i got a good deal on the car, but i don't think i'll ever get my car serviced there

not to mention that if you are buying a BRAND NEW CAR, it should NOT be scratched OR dented AT ALL!

goes to show you how they treat any car that is on their lot....whether its brand new for sale, or a cust.'s for service.....

-Ted

11-17-2003, 04:12 PM

#17

doughboy

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i agree with the others. this thread represents the very few who had a decent/good experience with stevens creek. while things might have changed for the better, i see this post as a statistical outlier. one (or two or ten) good reviews, while they are appreciated by the community for the feedback aspect, will not convince us to take our cars there.

db

11-17-2003, 07:11 PM

#18

mikkyo

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Location: Silly Valley, CA

Posts: 231

Car Info: 2003 Impreza WRX Sedan Midnight Black Pearl

Silky, you didn't mention what work they actually did to your car (other than the ebrake adjustment).
I mean if you blew your tranny and got it all back ok, that is one thing.
But if you scratched your console face dong a home stereo install and they replaced it for you successfully, that is just normal work.
So what did they fix correctly? For the first time in history. Ever. You sure you didn't overpay?