crazy bofa story
#33
Old School
iTrader: (6)
Join Date: Jan 2001
Location: Union City
Posts: 14,983
Car Info: '99 RBP GM6
then again, all cards say not valid without signature... I've had someone say I cant use that card because I had "see ID" on it, and the ***** was like "it says you have to have a signature, not 'see id', so I cannot accept that as payment"
I was like "there isn't any better verification than my ****ing ID!" and walked out. stupidity!!!
I was like "there isn't any better verification than my ****ing ID!" and walked out. stupidity!!!
#35
Registered User
iTrader: (8)
Join Date: Dec 2004
Location: Seattle
Posts: 1,737
Car Info: 2009 A3 2.0T quattro
http://usa.visa.com/download/merchan..._merchants.pdf
(see page 29, under Requesting Cardholder ID):
"Although Visa rules do not preclude merchants from asking for cardholder ID, merchants cannot make an ID a condition of acceptance . Therefore, merchants cannot refuse to complete a purchase transaction because a cardholder refuses to provide ID . Visa believes merchants should not ask for ID as part of their regular card acceptance procedures ."
Mastercard also thinks I know what I'm talking about:
http://www.mastercard.com/us/wce/PDF...ire_Manual.pdf
Chapter 9.11.2 (page 48 in the PDF):
9.11.2 Cardholder Identification
"A merchant must not refuse to complete a MasterCard card transaction solely because a cardholder who has complied with the conditions for presentment of a card at the POI refuses to provide additional identification information"
The merchant agreements are also clear that 'See ID' or 'Check ID' isn't valid and doesn't mean ****, but I'm too lazy to go through them for that citation. other trivia: Surcharges for using a card aren't legit, nor are minimums for using a card. All of this is detailed in the documents above.
Would you like to stop talking out of your *** now?
Last edited by mcowger; 05-14-2008 at 05:22 PM.
#36
VIP Member
iTrader: (17)
Join Date: May 2005
Location: Sunnyvale, CA
Posts: 22,776
Car Info: '13 BRZ Limited / '02 WRX
Really? Interesting. VISA seems to think otherwise:
http://usa.visa.com/download/merchan..._merchants.pdf
(see page 29, under Requesting Cardholder ID):
"Although Visa rules do not preclude merchants from asking for cardholder ID, merchants cannot make an ID a condition of acceptance . Therefore, merchants cannot refuse to complete a purchase transaction because a cardholder refuses to provide ID . Visa believes merchants should not ask for ID as part of their regular card acceptance procedures ."
Mastercard also thinks I know what I'm talking about:
http://www.mastercard.com/us/wce/PDF...ire_Manual.pdf
Chapter 9.11.2 (page 48 in the PDF):
9.11.2 Cardholder Identification
"A merchant must not refuse to complete a MasterCard card transaction solely because a cardholder who has complied with the conditions for presentment of a card at the POI refuses to provide additional identification information"
The merchant agreements are also clear that 'See ID' or 'Check ID' isn't valid and doesn't mean ****, but I'm too lazy to go through them for that citation. other trivia: Surcharges for using a card aren't legit, nor are minimums for using a card. All of this is detailed in the documents above.
Would you like to stop talking out of your *** now?
http://usa.visa.com/download/merchan..._merchants.pdf
(see page 29, under Requesting Cardholder ID):
"Although Visa rules do not preclude merchants from asking for cardholder ID, merchants cannot make an ID a condition of acceptance . Therefore, merchants cannot refuse to complete a purchase transaction because a cardholder refuses to provide ID . Visa believes merchants should not ask for ID as part of their regular card acceptance procedures ."
Mastercard also thinks I know what I'm talking about:
http://www.mastercard.com/us/wce/PDF...ire_Manual.pdf
Chapter 9.11.2 (page 48 in the PDF):
9.11.2 Cardholder Identification
"A merchant must not refuse to complete a MasterCard card transaction solely because a cardholder who has complied with the conditions for presentment of a card at the POI refuses to provide additional identification information"
The merchant agreements are also clear that 'See ID' or 'Check ID' isn't valid and doesn't mean ****, but I'm too lazy to go through them for that citation. other trivia: Surcharges for using a card aren't legit, nor are minimums for using a card. All of this is detailed in the documents above.
Would you like to stop talking out of your *** now?
Do you know if AmEx is the same way? Isn't the blue card supposed to be uber secure?
#37
I don't need more cowbell dammit!
iTrader: (5)
Join Date: Jun 2003
Location: Equally as important as Walter
Posts: 3,203
Car Info: E82
Really? Interesting. VISA seems to think otherwise:
http://usa.visa.com/download/merchan..._merchants.pdf
(see page 29, under Requesting Cardholder ID):
"Although Visa rules do not preclude merchants from asking for cardholder ID, merchants cannot make an ID a condition of acceptance . Therefore, merchants cannot refuse to complete a purchase transaction because a cardholder refuses to provide ID . Visa believes merchants should not ask for ID as part of their regular card acceptance procedures ."
Mastercard also thinks I know what I'm talking about:
http://www.mastercard.com/us/wce/PDF...ire_Manual.pdf
Chapter 9.11.2 (page 48 in the PDF):
9.11.2 Cardholder Identification
"A merchant must not refuse to complete a MasterCard card transaction solely because a cardholder who has complied with the conditions for presentment of a card at the POI refuses to provide additional identification information"
The merchant agreements are also clear that 'See ID' or 'Check ID' isn't valid and doesn't mean ****, but I'm too lazy to go through them for that citation. other trivia: Surcharges for using a card aren't legit, nor are minimums for using a card. All of this is detailed in the documents above.
Would you like to stop talking out of your *** now?
http://usa.visa.com/download/merchan..._merchants.pdf
(see page 29, under Requesting Cardholder ID):
"Although Visa rules do not preclude merchants from asking for cardholder ID, merchants cannot make an ID a condition of acceptance . Therefore, merchants cannot refuse to complete a purchase transaction because a cardholder refuses to provide ID . Visa believes merchants should not ask for ID as part of their regular card acceptance procedures ."
Mastercard also thinks I know what I'm talking about:
http://www.mastercard.com/us/wce/PDF...ire_Manual.pdf
Chapter 9.11.2 (page 48 in the PDF):
9.11.2 Cardholder Identification
"A merchant must not refuse to complete a MasterCard card transaction solely because a cardholder who has complied with the conditions for presentment of a card at the POI refuses to provide additional identification information"
The merchant agreements are also clear that 'See ID' or 'Check ID' isn't valid and doesn't mean ****, but I'm too lazy to go through them for that citation. other trivia: Surcharges for using a card aren't legit, nor are minimums for using a card. All of this is detailed in the documents above.
Would you like to stop talking out of your *** now?
#38
Registered User
iTrader: (8)
Join Date: Dec 2004
Location: Seattle
Posts: 1,737
Car Info: 2009 A3 2.0T quattro
Thats slightly different from what you had said that asking for an ID is against the TOS. That doesn't say that the merchant cannot ask for an ID (although it seems pointless to do so). Still a very good point though.
Do you know if AmEx is the same way? Isn't the blue card supposed to be uber secure?
Do you know if AmEx is the same way? Isn't the blue card supposed to be uber secure?
Dunno about Amex policies, but they aren't anymore secure than visa or mc
#39
wow! BofA is really bad with who they hired. Right now I have a problem with them too. It's been going on for 2 months now and they still have not put the money back into my account.
#40
VIP Member
iTrader: (1)
Join Date: Jul 2004
Location: Santa Rosa
Posts: 5,588
Car Info: 2005 Unicorn
I absolutely hate BofA
I had over a grand in my checking and an even 2500 in my savings and all of a sudden I check my online balance and my savings (which is always an even amount.. never in change for example never 2145.39 instead it would be 2150.00 because I'm weird like that)
and well my balance said 2359.43 or something like that, I called them about why it was like that and why there was a "bank of america fee" under the transaction history for some odd amount and they couldn't give me an answer as to what it was for (couldn't be overdraft fee as i had over 1k in my checking) and they refused to reverse it..
eventually i got in touch with the VP of the northern california division and he reversed it.. but that was like 3 months after the fact.. after that and several other mishaps (they setup auto bill pay for my BOFA credit card and it wasn't working but i didn't know because i don't watch my balance like that) and it went 6 months without a single payment... my fault for not paying attention yeah but you should be able to trust the bank to setup something like that for their credit card... :-/) I ended up closing my account and moving to a local credit union where I've never been happier.
I had over a grand in my checking and an even 2500 in my savings and all of a sudden I check my online balance and my savings (which is always an even amount.. never in change for example never 2145.39 instead it would be 2150.00 because I'm weird like that)
and well my balance said 2359.43 or something like that, I called them about why it was like that and why there was a "bank of america fee" under the transaction history for some odd amount and they couldn't give me an answer as to what it was for (couldn't be overdraft fee as i had over 1k in my checking) and they refused to reverse it..
eventually i got in touch with the VP of the northern california division and he reversed it.. but that was like 3 months after the fact.. after that and several other mishaps (they setup auto bill pay for my BOFA credit card and it wasn't working but i didn't know because i don't watch my balance like that) and it went 6 months without a single payment... my fault for not paying attention yeah but you should be able to trust the bank to setup something like that for their credit card... :-/) I ended up closing my account and moving to a local credit union where I've never been happier.
#41
VIP Member
iTrader: (17)
Join Date: May 2005
Location: Sunnyvale, CA
Posts: 22,776
Car Info: '13 BRZ Limited / '02 WRX
I absolutely hate BofA
I had over a grand in my checking and an even 2500 in my savings and all of a sudden I check my online balance and my savings (which is always an even amount.. never in change for example never 2145.39 instead it would be 2150.00 because I'm weird like that)
and well my balance said 2359.43 or something like that, I called them about why it was like that and why there was a "bank of america fee" under the transaction history for some odd amount and they couldn't give me an answer as to what it was for (couldn't be overdraft fee as i had over 1k in my checking) and they refused to reverse it..
eventually i got in touch with the VP of the northern california division and he reversed it.. but that was like 3 months after the fact.. after that and several other mishaps (they setup auto bill pay for my BOFA credit card and it wasn't working but i didn't know because i don't watch my balance like that) and it went 6 months without a single payment... my fault for not paying attention yeah but you should be able to trust the bank to setup something like that for their credit card... :-/) I ended up closing my account and moving to a local credit union where I've never been happier.
I had over a grand in my checking and an even 2500 in my savings and all of a sudden I check my online balance and my savings (which is always an even amount.. never in change for example never 2145.39 instead it would be 2150.00 because I'm weird like that)
and well my balance said 2359.43 or something like that, I called them about why it was like that and why there was a "bank of america fee" under the transaction history for some odd amount and they couldn't give me an answer as to what it was for (couldn't be overdraft fee as i had over 1k in my checking) and they refused to reverse it..
eventually i got in touch with the VP of the northern california division and he reversed it.. but that was like 3 months after the fact.. after that and several other mishaps (they setup auto bill pay for my BOFA credit card and it wasn't working but i didn't know because i don't watch my balance like that) and it went 6 months without a single payment... my fault for not paying attention yeah but you should be able to trust the bank to setup something like that for their credit card... :-/) I ended up closing my account and moving to a local credit union where I've never been happier.
I debated at one point switching to them but now I'm glad I didn't.
#43
Registered User
iTrader: (3)
Join Date: Dec 2004
Location: I wuv imprezeR with all muh heartz. CareBearZ fur
Posts: 582
Car Info: 05' Evo MR w/E85 - 10' Ralliart Sportback w/E85
I dunno, every time I have had some issue with BOFA, I called them up and things changed without any commotion. I have been a customer since 1992 though so maybe that has something to do with it.
#45
Registered User
iTrader: (4)
Join Date: Mar 2003
Location: East Bay / Pomona
Posts: 3,670
Car Info: '02 PSM WRX
then again, all cards say not valid without signature... I've had someone say I cant use that card because I had "see ID" on it, and the ***** was like "it says you have to have a signature, not 'see id', so I cannot accept that as payment"
I was like "there isn't any better verification than my ****ing ID!" and walked out. stupidity!!!
I was like "there isn't any better verification than my ****ing ID!" and walked out. stupidity!!!
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