bad experience with Vivid Racing
#1
Guest
Posts: n/a
bad experience with Vivid Racing
I would just like to tell everyone about my first and only experience with Vivid Racing. I had ordered quite a few things from them a few months back. Sway bars f/r, links f/r, Anti-lift Kit, and a couple of other things. Well anyways, I never recieved the ALK. I was charged for everything and when I asked them for info they kept telling me that they were waiting for the part and would get it out to me. Well, more than a month goes by as they keep telling me this and I keep emailing them asking where my ALK is. THey finally tell me that they will refund my money, but never did and still have not seen any credits on my account. I see that they advertise here that they are quality, but to me, this was not service that I felt I should havde recieved. I work very hard for my money in a company that prides itself in customer service and I feel cheated. Money was basically stolen from me. At this point Vivid Racing no longer responds to my e-mails, since when I try to call, it says to e-mail them for a faster response...HAHA, I think it's because they can choose to ingore those that they want to. All I wanted was my money back, and they have stolen it.
Thank you all for reading my post. If you have any questions or would like to get further details lemme know. I just wanted people to know what has happened to me and don't let it happen to you.
By the way, I told them I was ordering parts for a WRX sedan and they sent me the front links for a wagon (which don't even fit).
Thank you all for reading my post. If you have any questions or would like to get further details lemme know. I just wanted people to know what has happened to me and don't let it happen to you.
By the way, I told them I was ordering parts for a WRX sedan and they sent me the front links for a wagon (which don't even fit).
#2
Registered User
Join Date: Apr 2003
Location: california, LOS ANGELES
Posts: 1,013
Car Info: dream car Subaru STi
that suks.. wat a bunch of idiots.. i highly RECOMmend gruppe-s
they are the best so far that i know, great service, polite fellas, and they do wat they say. always reliable. so far they have given me the best deals.. and always give me the right parts, always on time, no bs.
gruppe S is the best in my opinion.
they are the best so far that i know, great service, polite fellas, and they do wat they say. always reliable. so far they have given me the best deals.. and always give me the right parts, always on time, no bs.
gruppe S is the best in my opinion.
#3
VIP Member
iTrader: (14)
Join Date: May 2003
Location: Wherever Sucks the Most
Posts: 8,675
Car Info: 2003 WRX, 2008 Camry
Yeah you need to do a search for Vivid racing here and even on Nasioc. You'll get all kinds of stupid crap and garbage about how they deal with customers. I ordered a sway bar from them and they kept telling me it was "on the boat from japan" i guess they were in an old ship where slaves had to row. didn't get my bar until 4 months after that phone call.
Just do a search on a paticular vendor before you go with them.
Just do a search on a paticular vendor before you go with them.
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HellaDumb
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05-01-2007 06:54 PM